Privacy Policy
This Privacy Policy explains how FXMARE (“we”, “us”, “our”) collects, uses, shares and protects personal data when you use the FXMARE website, applications and services, and the rights you have over your data under the GDPR, UK GDPR, the California Consumer Privacy Act (CCPA/CPRA) and similar laws.
On this page
1.Who we are
FXMARE operates an information and tools platform for traders and investors. For the purposes of data-protection law, FXMARE is the data controller for the personal data we process about you, except where we act as a processor on behalf of a partner. You can reach our privacy team at [email protected].
2.Data we collect
We collect the following categories of personal data:
- Information you give us
- Account details (such as name and email), trading-journal entries, watchlists, preferences, survey responses and the content of messages you send to support.
- Google sign-in data
- If you choose “Continue with Google”, Google sends us your name, email address, profile-picture URL and your Google account identifier (a number Google uses to identify you, which we store so we can recognise you on your next sign-in). We never receive your Google password, and we request no access to Gmail, Drive, Contacts or any other Google service — only the openid, email and profile scopes. You can revoke our access at any time from your Google account permissions page.
- Usage & device data
- Pages viewed, links clicked, features used, approximate location, IP address, browser and device type, operating system, referring URLs and timestamps, collected via logs and analytics.
- Cookies & identifiers
- Cookies, local storage and similar technologies used for essential functions, analytics and advertising — see section 5.
- Communications
- Records of your correspondence with us, including support tickets and email engagement (opens and clicks) where you receive our emails.
We do not ask for or knowingly collect special-category data, and you should not submit it. We are not a broker and do not collect or hold money, trading-account credentials or funds.
3.How we use your data
- to provide, operate and maintain the Service, including saving your trading journal entries and preferences;
- to create and manage your account and authenticate you;
- to respond to your enquiries and provide customer support;
- to personalise content, remember your settings and improve the Service;
- to measure and analyse usage so we can develop new features and fix problems;
- to display advertising and measure its performance, and to track affiliate referrals;
- with your consent or where permitted, to send you newsletters and product updates (you can opt out at any time);
- to detect, prevent and address fraud, abuse, security incidents and technical issues;
- to comply with legal obligations and enforce our Terms of Service.
4.Legal bases for processing (GDPR)
Where the GDPR or UK GDPR applies, we rely on the following legal bases:
- Contract — to provide the Service you have requested, such as your account and journal.
- Legitimate interests — to operate, secure, analyse and improve the Service and to run our advertising business, balanced against your rights.
- Consent — for non-essential cookies, personalised advertising and marketing emails. You may withdraw consent at any time.
- Legal obligation — to comply with applicable law and lawful requests from authorities.
6.Advertising & affiliate tracking
FXMARE earns affiliate commissions and may show clearly-labelled promotional placements. Our promotional placements are first-party and do not set third-party advertising cookies on this site. When you click a link marked as advertising or sponsored — for example on our brokers pages — an affiliate identifier may be passed to the destination site so the partner can attribute the referral to us; the partner’s own site then applies its own cookie and privacy policy.
We explain these commercial arrangements in plain language in our How We Make Money notice. If we ever introduce third-party advertising that sets cookies here, we will ask for your consent first and update this policy before it goes live.
7.Third parties & service providers
We share personal data only as needed and never sell it for money. Recipients may include:
- hosting, infrastructure and security providers that run the Service on our behalf;
- analytics providers that help us understand usage;
- Google LLC, as an identity provider, if you use “Continue with Google”. Google authenticates you and tells us who you are; we do not send Google your journal entries, watchlists or any other activity on FXMARE. Google’s own handling of that sign-in is governed by its privacy policy;
- advertising and affiliate-network partners (see sections 5 and 6);
- email and communications providers used to send transactional and marketing messages;
- professional advisers (lawyers, accountants, auditors) under duties of confidentiality;
- authorities, regulators or other parties where required by law, to enforce our Terms, or to protect rights, property or safety;
- a successor entity in connection with a merger, acquisition or sale of assets.
Our service providers act as processors under contracts that require them to protect your data and use it only as instructed. Under the CCPA, sharing data with advertising partners for cross-context behavioural advertising may be considered a “sale” or “share”; see section 12.
8.International data transfers
We and our service providers may process personal data in countries outside the one where you live, including outside the European Economic Area and the United Kingdom. Where we transfer personal data internationally, we put appropriate safeguards in place, such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Agreement/Addendum, or transfers to countries the relevant authority has deemed adequate.
9.Data retention
We keep personal data only for as long as necessary for the purposes set out in this policy, including to provide the Service, comply with legal, accounting or reporting obligations, resolve disputes and enforce our agreements. Account and journal data is retained while your account is active and for a reasonable period afterwards; analytics and advertising data is typically retained for shorter periods. When data is no longer needed, we delete or anonymise it.
Google sign-in.If your account is linked to Google, the data we received from Google — your name, email address, profile-picture URL and Google account identifier — is stored on your account record and kept only while that account exists. Deleting your account from your account settings erases it along with the rest of your account, permanently and immediately; there is no separate copy. Revoking our access from your Google permissions page stops future sign-ins but does not by itself delete your FXMARE account, so do both if that is what you intend.
10.How we protect your data
We use technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse or alteration — including encryption in transit, access controls, and limiting access to staff and providers who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security; you also play a part by keeping your credentials safe.
11.Your privacy rights (GDPR / UK)
Subject to applicable law, you have the right to:
- access the personal data we hold about you;
- rectify inaccurate or incomplete data;
- erase your data (“right to be forgotten”) in certain circumstances;
- restrict or object to certain processing, including direct marketing and profiling;
- data portability — receive your data in a portable format;
- withdraw consent at any time where we rely on consent;
- lodge a complaintwith your local supervisory authority (for example, the UK Information Commissioner's Office or your EU data-protection authority).
To exercise any right, email [email protected]. We will respond within the timeframes required by law and may need to verify your identity first. Exercising your rights is free in most cases.
12.US privacy rights (CCPA / CPRA)
If you are a California resident, you have the right to know what personal information we collect and how we use and disclose it, to request access to and deletion of that information, to correct inaccurate information, and to opt out of the “sale” or “sharing” of personal information for cross-context behavioural advertising. We do not sell personal information for money.
You can exercise these rights, including a “Do Not Sell or Share My Personal Information” request, via our cookie settings or by emailing [email protected]. We honour recognised opt-out preference signals such as Global Privacy Control where required, and we will not discriminate against you for exercising your rights. Residents of other US states with privacy laws have comparable rights.
13.Children's privacy
The Service is intended for adults and is not directed at children. We do not knowingly collect personal data from anyone under 18 (or under 16 in the EEA/UK). If you believe a child has provided us with personal data, contact us and we will delete it.
14.Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes we will update the “last updated” date above and, where appropriate, notify you. Your continued use of the Service after changes take effect indicates your acceptance of the updated policy.
15.Contact & complaints
For any privacy question or request, contact our privacy team at [email protected] or through our contact page. If you are not satisfied with our response, you may complain to your local data-protection authority. Please also read our Terms of Service and Risk Disclosure.